About SignNow

SignNow is a secure eSignature solution allowing organizations to obtain legally binding signatures from customers, partners, and employees in seconds, reducing document turnaround up to 90%. SignNow offers a range of deployment options:

  • Cloud
  • Virtual machine (VM) appliance

This paperless approach to document control allows you to electronically manage document workflow and securely store critical documents, eliminating scanners, faxes, printers, and document storage.


Data migration into another Appliance versions

Data migration from Appliance to new Appliance box or SignNow cloud

There are two possible solutions in order to migrate from the past Appliance box to the new version.

Those are:

I. Installation of the new Appliance box instead of the current box


Box version requirements

Make sure that the version of the box is updated up to version 1.1.027. Otherwise please contact [email protected] to resolve this issue.

Step 1. Make a Backup copy of the current version of your box.

Step 2. When your box versioning issue is resolved, navigate to Backup settings within the Admin panel to adjust further configurations:

  • Select Remote File Server Type via SSH/SCP, FTP or SAMBA
  • Specify Remote File Server Hostname / IP Address
  • Add Remote File Server Port
  • Write Remote File Server Username
  • Create Remote File Server Password (used to access your Backup)
  • Select a folder where your Back up will be stored

For more details follow the link:

You can also specify the number of Backups stored on the Server. When finished, click Save Backup settings.

Step 3. Install the new version of box received via email using the standard installation flow.

Step 4. Navigate to the Admin panel and Restore Backup tab.

Note that Restoring data in Box will permanently delete any current data (!)

Select the Backup version you want to Restore within the new Appliance box (Step 3) and click Restore. While operation is in progress, do not close or refresh the page. Otherwise the process must be restarted from the beginning.

When finished, go to Step 5.

Step 5. Check that the data from the Restored box is fully available in the new box. If not please contact [email protected]

Step 6. The current and Old box (Step 1) can be paused or stopped. Note that all further work will be run in the new Appliance box.

II. If the new appliance installation failed

Step 1. Make a Backup copy (follow Step 1 in Paragraph I).
Step 2. Send a Backup copy to the Appliance team beginning from the instructions from your Account manager.

Updated 2 years ago

Data migration into another Appliance versions

Data migration from Appliance to new Appliance box or SignNow cloud

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